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Quality built into delivery

Controls are selected according to the individual product and project requirement — from specification review through to delivery documentation and traceability.

Process

Nine checkpoints, selected to the requirement.

  1. 01

    Specification review

    Requirements are reviewed before sourcing and fulfilment begins.

  2. 02

    Supplier & material verification

    Relevant supplier documentation and product specifications can be checked against the requirement.

  3. 03

    Incoming checks

    Materials can be checked for quantity, condition and applicable specification criteria.

  4. 04

    Controlled preparation

    Where Resource Ready prepares or packs a product, repeatable processes and defined checks are used.

  5. 05

    Quality verification

    Depending on the product, checks may include quantity, weight, dimensions, material condition, moisture, packaging and labelling.

  6. 06

    Packing & dispatch

    Orders are checked before release for delivery.

  7. 07

    Delivery documentation

    Relevant dispatch and delivery records are maintained.

  8. 08

    Non-conformance

    Items identified as outside the applicable requirement can be isolated, corrected or replaced prior to delivery.

  9. 09

    Traceability

    Batch, quantity, supplier and delivery information can be documented where appropriate to the requirement.

For trade & contract orders

Documentation available when a job calls for it.

A weekend order of a few bags doesn't need paperwork — but for larger, ongoing or contract supply, relevant records can be provided, tailored to what the job actually needs.

  • Requirement / Order Record
  • Supplier Documentation
  • Incoming Material Check
  • Production / Preparation Batch Record
  • Quantity Verification
  • Weight Verification Log
  • Moisture Record, where applicable
  • Packing Checklist
  • Dispatch Record
  • Delivery Docket
  • Non-Conformance Record
Continuity

Contingency & continuity

Planning for the requirement to still be met when the first option isn't available.

  • Alternate suppliers — more than one sourcing option identified where practical.
  • Material availability — checked ahead of committing to a timeframe.
  • Transport alternatives — options considered for delivery constraints.
  • Staged fulfilment — capacity matched to the requirement, scaled where appropriate.
  • Pre-event planning — preparation ahead of known peak-demand periods, such as severe weather.

Want to understand our process in more detail?

Happy to walk a procurement team through how a requirement moves from review to delivery.